
Projects


Marketing Strategy Simulation
Problem
Budget was spread evenly across 3 customer segments with no analysis of which actually returned the investment.
Approach
Benchmarked CLV, CAC, and retention across 3 segments covering $727M in expected value.
Tools
Excel (scenario modeling, forecasting)
Impact
Found 14% of accounts drove 69% of expected value ($504M of $727M). Recommended shifting spend to the top-LTV segment.
Fraud Detection & Data Analysis
Problem
Raw transaction data had duplicates and missing values, making anomaly patterns hard to separate from noise.
Approach
Analyzed 1.49M+ records in Python, cleaning and standardizing data from multiple sources before modeling.
Tools
Python (pandas, NumPy, scikit-learn, matplotlib)
Impact
Cut missing-value errors 25% and improved model performance 23%.

Public Transit Performance Analytics
(1st Place)
Problem
Performance reporting was manual and fragmented across 3 fiscal years.
Approach
Wrote SQL across 210K+ records and 60+ routes, then built 4 Tableau dashboards on automated pipelines.
Tools
LucidChart, SQL, Tableau
Impact
Identified 6 issues driving on-time variability and removed manual effort from recurring reporting. 1st place, MSBA database competition.


